Privacy Policy

1. Information We Collect

We collect the following types of information when you use TermsBuilder.

• Account information includes your name and email address, collected through our authentication provider
• Questionnaire responses include the information you provide about your business to generate your documents
• Payment information is processed securely by Stripe. We do not store your credit card numbers on our servers
• Usage data includes information about how you interact with our platform, including pages visited and features used

2. How We Use Your Information

We use the information we collect to

• Generate customized legal documents based on your questionnaire responses
• Process your payments and maintain records of your purchases
• Communicate with you about your account, purchases, and platform updates
• Improve our platform, questionnaire logic, and document templates
• Provide customer support when you contact us

3. Data Storage and Security

Your questionnaire responses are stored in our secure database to enable document regeneration and updates. We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. While we take reasonable precautions to protect your information, no method of transmission over the internet is completely secure.

4. Third-Party Services

We use the following third-party services to operate TermsBuilder.

• Clerk handles user authentication and account management
• Stripe processes all payment transactions securely
• Vercel hosts our platform and provides infrastructure services

Each of these services has its own privacy policy governing how they handle your data. We encourage you to review their policies.

5. Your Rights

You have the right to

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Export your data in a portable format
• Withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at the email address provided below.

6. Data Retention

We retain your account data for as long as your account remains active. Questionnaire responses are retained to enable document regeneration and to provide you with updated documents when laws change (for maintenance subscribers). If you wish to delete your account and associated data, you may request deletion by contacting us. We will process your request within 30 days, subject to any legal obligations requiring us to retain certain information.

7. Cookies

TermsBuilder uses minimal cookies necessary for the platform to function properly. These include cookies for authentication, session management, and security purposes. We do not use advertising cookies or third-party tracking cookies. By using our platform, you consent to our use of these essential cookies.

8. Children's Privacy

TermsBuilder is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email and by posting the updated policy on this page with a new Last updated date. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@termsbuilder.com