Privacy Policy for REPLYCLERK

ReplyClerk LLC (“Company” “we” or “us” or “our”) respects the privacy of its users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the ReplyClerk website (the “Site”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Definitions

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

“Account” means a unique account created for you to access our Site or parts of our Site.

“Affiliate” means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

“Business,” for the purpose of the California Consumer Privacy Act (“CCPA”), refers to the Company as the legal entity that collects Consumers' personal information and has the meaning set forth in CCPA § 1798.140(c).

“Consumer,” for the purpose of the CCPA, means a natural person who is a California resident and has the meaning set forth in CCPA § 1798.140(g).

“Cookies” are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

“Device” means any device that can access the Site such as a computer, a cellphone or a digital tablet.

“Do Not Track” (“DNT”) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

“Personal Information” is any information that relates to an identified or identifiable individual. For the purposes of the CCPA, Personal Information means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you and has the meaning set forth in CCPA § 1798.140(o).

“Sale,” for the purpose of the CCPA means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal Information to another business or a third party for monetary or other valuable consideration and has the meaning set forth in CCPA § 1798.140(t).

“Site” refers to the ReplyClerk website and/or application.

“Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies and individuals employed by the Company to facilitate the Site, to provide the Site on behalf of the Company, to perform services related to the Site or to assist the Company in analyzing how the Site is used.

“Third-party Social Media Service” refers to any website or any social network website through which a User can log in or create an account to use the Site.

“Usage Data” refers to data collected automatically, either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

“Website” refers to the ReplyClerk website, accessible at www.replyclerk.com.

“You” and “you” means the individual accessing or using the Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the Site depends on the content and materials you use, and includes:

Personal Information

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Site, such as making a purchase, registering an account, sending feedback or responding to surveys. If you choose to share data about yourself via your profile or other interactive areas of the Site, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your native actions that are integral to the Site, as well as other interactions with the Site via server log files.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our goods or services from the Site.

Data from Sign-In Providers

You may be able to register, sign in, or connect your account using third-party providers such as Google, Facebook, and Apple. When you use one of those features, we may receive the profile, authentication, and account information that provider makes available to us under your settings with that provider.

We may also collect the following information:

Information collected from other Sources

We may collect personal information directly from you through forms, checkout, account creation, support, uploads, or other interactions with the Site, from payment processors and fraud-prevention partners that support transactions, automatically through cookies, logs, pixels, SDKs, and similar technologies when you use the Site or app, from social login providers when you choose to sign in or connect an account, and from analytics providers, advertising tools, or attribution vendors that support the Site, depending on how you use the Site and which features you choose to use.

Examples of source data can include information you provide in forms, checkout, support requests, uploads, and account settings, usage, cookie, log, device, and similar technical data generated when you use the Site or app, payment confirmations, fraud signals, and transaction-status details from payment providers, profile and authentication information from social login providers, and analytics, attribution, and advertising identifiers or event data from the tools configured on the Site.

Third-Party Data

If you choose to sign in or connect an account through Google, Facebook, and Apple, we may receive the information that provider makes available to us for that account or sign-in flow. We may also receive transaction confirmations, payment-status details, or fraud-prevention signals from the payment processors that support the Site. We may also receive analytics, attribution, or advertising data from the vendors configured on the Site.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Administer sweepstakes, promotions, games and contests.
• Respond to a subpoena.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Increase the efficiency and operation of the Site.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the Site
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Process payments and refunds.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you marketing materials.
• Solicit support for the Site.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, business partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts

If you connect to the Site through a social network, your contacts on the social network may see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the acquirer or successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We use cookies, pixels, SDKs, and similar technologies for essential technologies for core site functions, advertising and remarketing technologies, analytics technologies, functional, and third-party content and embedded-service technologies. These technologies help us operate the Site, remember preferences, measure usage, support account and checkout functions, and deliver or measure advertising where applicable. You can manage cookies through your browser settings and any consent tools we make available on the Site.

Website Analytics

The Site currently uses analytics or embedded third-party tools such as Google Analytics. These providers may receive browsing, device, cookie, or interaction data according to their configurations and your settings. You should review their privacy notices and available controls for more information about how they process data.

• Our privacy choices page: https://termsbuilder.com/d/replyclerk-llc/privacy-choices
• Google Analytics browser opt-out tools

Browser-based cookie preferences are browser specific. If you change browsers or clear cookies, you may need to reapply those settings.

DATA RETENTION

We retain personal information while an account remains active and for a limited period afterward to support support issues, billing, compliance, recordkeeping, and dispute resolution.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. We cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

CONTROLS FOR BROWSER PRIVACY SIGNALS

Where applicable law requires it, we treat a qualifying browser-based opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for that browser or device. Some third parties, including analytics providers, advertising partners, and social media platforms, may collect information about your online activities over time and across different websites or online services when you use the Site.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site
• Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CALIFORNIA PRIVACY RIGHTS

California Consumer Privacy Act (“CCPA”)

California residents have certain rights with respect to the processing and use of their personal information, including the following rights:

The right to notice. You must be properly notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.

The right to access / the right to request. The CCPA permits you to request and obtain from the Company information regarding the disclosure of your Personal Information that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party’s direct marketing purposes.

The right to say no to the sale of Personal Information. You also have the right to ask the Company not to sell your Personal Information to third parties. You can submit such a request by visiting our "Do Not Sell My Personal Information" section or web page.

The right to know about your Personal Information. You have the right to request and obtain from the Company information regarding the disclosure of the following:

• The categories of Personal Information collected;
• The sources from which the Personal Information was collected;
• The business or commercial purpose for collecting or selling the Personal Information;
• Categories of third parties with whom we share Personal Information; and
• The specific pieces of Personal Information we collected about you

The right to delete Personal Information. You also have the right to request the deletion of your Personal Information that have been collected in the past 12 months.

The right not to be discriminated against. You have the right not to be discriminated against for exercising any of your Consumer's rights, including by:

• Denying goods or services to you;
• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties;
• Providing a different level or quality of goods or services to you;
• Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

INFORMATION COLLECTED

Personal information does not include:

• Publicly available information from government records
• De-identified or aggregated consumer information
• Information that is exempt from the CCPA such as:
  • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
  • We may collect personal information directly from you through forms, checkout, account creation, support, uploads, or other interactions with the Site, from payment processors and fraud-prevention partners that support transactions, automatically through cookies, logs, pixels, SDKs, and similar technologies when you use the Site or app, from social login providers when you choose to sign in or connect an account, and from analytics providers, advertising tools, or attribution vendors that support the Site, depending on how you use the Site and which features you choose to use.

We obtain the categories of personal information listed above from the following categories of sources:

• Directly from users of the Site or their agents, such as when a person voluntarily submits information to us
• Indirectly from our clients or their agen ts, such as when we collect information by providing goods or services to them .
• Directly and indirectly from activity on or through the Site.
• From third parties that interact with us in connection with the Site.

Exercising your CCPA Rights

To exercise the privacy rights described in this Policy, you may submit a request by email at hello@replyclerk.com or through our online privacy request form at https://termsbuilder.com/d/replyclerk-llc/privacy-request. If an authorized agent submits a request on your behalf, we may ask for proof of the agent's authority and verification of your identity before acting on the request.

The Company will disclose and deliver the required information free of charge within 45 days of receiving your verified request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Do Not Sell My Personal Information

We may sell personal information as defined by California law in connection with advertising, commercial partnerships, or similar business arrangements.

Consumers in California, Colorado, Connecticut, Delaware, Oregon, Texas, and Virginia can use our privacy choices path at https://termsbuilder.com/d/replyclerk-llc/privacy-choices to opt out of the sale, sharing, or targeted advertising of personal data.

Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.

Website Tracking Controls

If you want to limit analytics, advertising, or similar third-party tracking on the Site, you can use browser cookie settings, our privacy choices page at https://termsbuilder.com/d/replyclerk-llc/privacy-choices, and the provider-specific controls described in the relevant vendor notices.

• Our privacy choices page: https://termsbuilder.com/d/replyclerk-llc/privacy-choices
• Google Analytics browser opt-out tools

Browser-based cookie preferences are browser specific. If you change browsers or clear cookies, you may need to reapply those settings.

Browser Privacy Signals and Online Activity Disclosures

Where applicable law requires it, we treat a qualifying browser-based opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for that browser or device. Some third parties, including analytics providers, advertising partners, and social media platforms, may collect information about your online activities over time and across different websites or online services when you use the Site.

ADDITIONAL STATE PRIVACY DISCLOSURES

NEVADA PRIVACY DISCLOSURES

Some third parties, including analytics providers, advertising partners, and social media platforms, may collect information about your online activities over time and across different websites or online services when you use the Site.

Nevada residents may use the privacy request methods described in this Privacy Policy for Nevada-specific privacy inquiries, including certain requests relating to sales of covered information under Nevada law. Material changes to this Privacy Policy will be communicated by updating the Last updated date or by other notice where appropriate.

CALOPPA WEBSITE DISCLOSURES

Where applicable law requires it, we treat a qualifying browser-based opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for that browser or device.

Some third parties, including analytics providers, advertising partners, and social media platforms, may collect information about your online activities over time and across different websites or online services when you use the Site.

These website-level California disclosures stand alongside the broader California privacy disclosures in this Policy.

DELAWARE PRIVACY DISCLOSURES

Some third parties, including analytics providers, advertising partners, and social media platforms, may collect information about your online activities over time and across different websites or online services when you use the Site.

FLORIDA PRIVACY DISCLOSURES

For Florida residents, this Privacy Policy describes the categories of personal data we process, the purposes for processing, the categories of personal data shared with third parties, and the categories of third parties that receive personal data.

Florida residents can use the privacy request methods listed in this Privacy Policy to submit rights requests, and can use the appeal path in this Privacy Policy when a request is denied.

NOTICE We may sell sensitive personal data.

We may sell personal data to third parties and/or process personal data for targeted advertising. Florida residents can use our opt-out path at https://termsbuilder.com/d/replyclerk-llc/privacy-choices.

CALIFORNIA AND COLORADO OPT-OUT PREFERENCE SIGNALS

Where applicable law requires it, we treat a qualifying browser-based opt-out preference signal, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising for that browser or device.

SALE, SHARING, AND TARGETED ADVERTISING OPT-OUTS

Consumers in California, Colorado, Connecticut, Delaware, Oregon, Texas, and Virginia can use our privacy choices path at https://termsbuilder.com/d/replyclerk-llc/privacy-choices to opt out of the sale, sharing, or targeted advertising of personal data.

STATE PRIVACY APPEALS

If we deny your privacy request, consumers in Colorado, Connecticut, Delaware, Oklahoma, Oregon, and Texas can email hello@replyclerk to submit an appeal. Include your original request details and the reason you are appealing.com or through our online privacy request form at https://termsbuilder.com/d/replyclerk-llc/privacy-request.

OKLAHOMA PRIVACY DISCLOSURES

Beginning January 1, 2027, Oklahoma residents may have the right to confirm whether we process their personal data, access that data, correct inaccuracies, delete personal data provided by or obtained about them, obtain a portable copy of personal data they previously provided to us where technically feasible, and opt out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects. We generally respond to qualifying requests within 45 days and may extend that period once by an additional 45 days when permitted by law.

If we deny an Oklahoma privacy request, we will explain the reason for the denial and describe how to appeal. We generally decide Oklahoma appeals within 60 days. If we deny an Oklahoma appeal, we will provide information about the Oklahoma Attorney General's online complaint mechanism.

When we process sensitive data about Oklahoma residents, we do so only with the consent required by Oklahoma law.

TEXAS PRIVACY DISCLOSURES

NOTICE We may sell sensitive personal data.

CONNECTICUT PRIVACY DISCLOSURES

We do not use personal data to train artificial intelligence or machine learning models unless this Privacy Policy is updated to say otherwise.

HOW TO CONTACT US

If you have a privacy concern, complaint, or a question for us, please contact us at hello@replyclerk.com.

Unless otherwise stated, the data is processed in the United States of America.